Friday, 7 July 2017
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» Forget Nonsense Talk About Ethics, Honesty and Character: It's About Business
Forget Nonsense Talk About Ethics, Honesty and Character: It's About Business
The disloyalty deed
The problem isn't
bad, dishonest or greedy people. It's not about putting the brakes on
acquisitiveness or isolating some defective moral gene. The bedrock issue is
totally different: All of these executives exhibited a total disregard for
their companies. No matter what position of responsibility they held, their
actions were identical: they were disloyal to their employers.
It's striking that
in many cases it was the founders of these corporations who did the most
damage. They willfully destroyed what they created. If those who perpetrated
such wholesale destruction are faulted, it should be for disloyalty. This may
seem dated at a time when loyalty has all but disappeared. And that's the
problem.
Many look upon
those who spend their entire working lives in one or two companies as wimpish
or even stupid. Just hearing about some old timer who worked for IBM for 40
years must seem quaint.
The destructiveness
of disloyalty
While waiting for a
plane in what was then National Airport in Washington, D.C., a business
executive was intrigued by the candid conversations of the corporate types
waiting for their flights. He reports sitting across from a man with a
Macintosh computer case at his feet. He told a fellow traveler that he worked
for the now-defunct Digital Equipment Corp. Recognizing the bright little
apple, the person asked, "Why do you use a Mac computer when you work for
DEC?"
The questioner was
clearly confused and even slightly aghast at what she perceived to be a not so
inconsequential breech of loyalty. "I don't like DEC computers," shot
back the man, without even a twinge of embarrassment.
The issue is not
whether GM employees should be expected to drive GM products or DEC employees
to use DEC computers. At the same time, the honor code works in certain
colleges not because the students are more ethical than those attending other
institutions or are afraid of getting caught. It works because there is a high
regard for the institution.
Damaging the
corporation is no different from injuring the family, the college, the team, or
even the country. The devastating flaw is disloyalty.
Implications for
action
The loyalty issue
has practical implications for every business. Here are a few possibilities:







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