First Impressions are Last Thing a Company Wants to Forget ~ B W C J AOMOLE

Sunday, 23 July 2017

First Impressions are Last Thing a Company Wants to Forget

By BWC J A OMOLE July 23, 2017 No comments:

It's all about first impression -- government and business -- both making them and responding to them. In critical situations, everyone's antennas are up, super sensitive to even the most inconsequential signal. We seem convinced that almost everything rides on making a correct first impression: "Did we put our best foot forward?" "The first meeting is always pivotal. How did we do?" "What can we do to make it more impressive?"

Why all the concern with first impressions? Why do we believe that the first contact makes a difference? Is it true that no one gets a second chance at making a first impression or is that just popular business lore?

In some ways, it is difficult to understand why we place so much importance on first impressions. It isn't only making them that gets our attention, of course. It's reading them, as well. Armed with extremely limited information, we often come to conclusions that are instantly indelible. If we know such conclusions may be questionable, why do we persist in making snap judgments that are virtually impossible to change?

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