Five Easy Steps to Delighting Your Clients ~ B W C J AOMOLE

Sunday, 23 July 2017

Five Easy Steps to Delighting Your Clients

By BWC J A OMOLE July 23, 2017 No comments:

If you aren't giving your clients a rich, compelling experience if -- you aren't absolutely delighting them -- you're going to get left behind," she asserts. "In the Information Age, it's all too easy to be reduced to a commodity. There are countless competitors out there and people are savvy enough to comparison shop. Factor in the downturned economy and you can see why you must go the extra mile for your clients."

Here are her top five tips on creating rich, rewarding experiences that will keep your clients happy and coming back for more:

Live by the "80/20" Rule. You remember this rule -- the one that says businesses get 80% of their revenue from 20% of their clients

Market to your existing clients. "I have a client who has been a financial adviser for more than a dozen years

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