Thursday, 20 July 2017
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Successful Selling Means Knowing the Competition
This is an issue that's growing in importance. Our industry is
heating up and becoming more competitive. All around us things are changing at
an ever-increasing rate. That means that it's more important than ever for you
to be aware of what your competitors are doing so that you don't get blindsided
or seriously outmaneuvered.
That happened to me. To this day, I still get a sick feeling in my
stomach as I remember the day when I lost my largest account to my arch
competitor. It was an account that made up 20% of my total volume. In my
blissful ignorance, I was content to grow my business by calling on the end
users and purchasing department, while my competition was successfully building
a relationship with the administration.
The result? My best account signed a prime vendor, sole-source
agreement with my competitor, and within 60 days, I was almost totally out of
that account. I was totally blindsided.
That's a lesson that sticks with me, and one from which you can
learn. To become good at knowing what your competition is up to, begin by
thinking of yourself a little differently. I believe that distributor
salespeople must see themselves as "managers of information" as well
as "sellers of stuff." To be effective in the Information Age
economy, you must become adapt at collecting, storing and using good
information. The knowledge of what your competition is doing is one such piece
of information.








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