Here are some things not to do:
Don't hope for the best. Seeing the cup as half full instead of half empty is the mantra of business. Without optimism, where would we be? It's true. Pessimism is often paralyzing, as we know so well. No one wants to be around naysayers.
But this is only part of the story. According to psychologist Julie K. Norem, Ph.D., of Wellesley College, pessimism isn't all bad. In fact, she maintains that defensive pessimism can be a strategic tool if used correctly.
While optimists insist that they'll win the order because of their strong relationship with their customer, the strategic pessimist keeps asking questions: Have we covered all the bases? Have we uncovered all relevant customer concerns? Does too much self-assurance blind? What are we missing?
How does the fine art of doubt help? Don't assume that you're going to get the sale. Keep asking yourself what could go wrong. Look for the weak points. In other words, be prepared to dig for every deal. Nothing is a shoo-in.








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